AUGGIE COMMUNITY GUIDELINES

Last Updated: 11.04.26

Auggie is a place for parents to ask, share and support each other. These guidelines apply everywhere on Auggie: Spaces, posts, comments and replies, direct messages, Groups, events, profiles and anything else you share. They are part of our Terms of Service.

Zero tolerance

Auggie has zero tolerance for objectionable content and abusive users. We remove content that breaks these guidelines and may suspend or permanently ban the accounts behind it, without warning.

Be kind

• Disagree with ideas, not people. No insults, name-calling, shaming or pile-ons.
• Every family is different. Don't judge other parents' choices about feeding, sleep, schooling, work or anything else.
• No harassment, bullying, threats or intimidation, in public or in messages.

Keep children safe

• Never share content that sexualises, endangers or exploits a child. We report it to the National Center for Missing & Exploited Children and to law enforcement.
• Think before sharing photos of children, including your own. Don't post other people's children without their parent's permission.
• Don't ask other members for children's personal details, and never try to meet a child through Auggie.

Not allowed

• Hate speech or discrimination based on race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, disability, age or family structure.
• Sexual or pornographic content, graphic violence or gore.
• Content that encourages self-harm, suicide, eating disorders or dangerous challenges. If someone seems to be in crisis, report the post so our team can reach out; in the US you can call or text 988.
• Medical, legal or financial claims that could cause harm, such as discouraging someone from seeing a doctor. Auggie experts share guidance, not diagnoses.
• Spam, scams, multi-level marketing, unsolicited selling or fundraising, and fake accounts.
• Sharing anyone's private information (addresses, phone numbers, screenshots of private messages) without their consent.
• Impersonating another person, an expert or the Auggie team.
• Content that infringes someone else's copyright or trademark.
• Illegal activity, or helping others do something illegal.

Report and block

• Report any post, comment, message or profile from its "…" menu. Reports are confidential; the person you report isn't told who reported them.
• Block anyone from their profile or a message. You won't see their posts, comments or messages, and they can't message you. Manage blocked people under Profile → Blocked users.
• Our team reviews reports and aims to act within 24 hours. We may hide content while we review it.

What happens when guidelines are broken

Depending on how serious it is, we may remove the content, give a strike, suspend the account for a period of time, or permanently ban it. Content that puts a child at risk, or that is illegal, leads to an immediate ban and may be reported to the authorities.

If you think we got it wrong, email support@auggie.com and we will take another look.

Contact

Questions about these guidelines: support@auggie.com.